Roanoke Florists :: Blumen Haus Florist and Gifts :: Daily Delivery Of Fresh Flowers By Our Local Flower Shop

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BlumenHaus Florist & Gifts

Customer-Service Trouble Shooting






  1. Why won't my credit card go through?
  2. Why are products still on view on the web site but say they are unavailable?
  3. Can I send balloons,add-ons teddy bears and other items?
  4. Why doesn't the web site tell customers we cannot deliver FedEx products to P.O. boxes, hospitals and schools?
  5. Why don't you state that you cannot guarantee orders on Sundays?
  6. Do customers have to register to place an order?
  7. Why are there delivery restrictions on some products to Arizona and California?
  8. Can we receive a brochure without placing an order on your web site?
  9. Why would an online shopper receive a message indicating we cannot send a product to their recipient's zip code?
  10. How can a customer correct an error message saying "Add Shipping Info?"

  1. Why won't my credit card go through?

    Read the account number carefully, make sure all fields are filled in, and check the expiration date. One number transposed in your credit card entry will be enough to create an error.

  2. Why are products still on view on the web site but say they are unavailable?

    We may be temporarily out of stock on a product, and able to provide you with the product soon. If we no longer have the product, it is removed from the site. Some of our products are seasonal - We keep them in the database and will tell you when they become available.

  3. Can I send candy, balloons, and other add-ons?

    Yes, you can send add-ons (i.e. balloons, stuffed animals, boxes of candy, etc.) through our network of florists anyplace. Products that are shipped through FedEx cannot include a balloon.

  4. Why doesn't the web site tell customers FedEx delivery is not available on products to P.O. boxes, hospitals and schools?

    Our web site informs our online visitors, that items shipped by FedEx cannot be delivered to PO box's, hospitals and schools.

  5. What about Sundays?

    We actually do state that Sunday delivery options on floral products are not guaranteed.

    This is because many florists are closed on Sunday, or they might only be opened until 1:00 p.m. FedEx Sunday delivery is not an option, and our customers will receive an error message if they place a gift item for Sunday delivery.

  6. Do customers have to register to place an order?

    Customers do have to register to place an order. We do request an email address and verifiable billing information so we can process and send out a confirmation of the order, as well as delivery notifications and other pertinent customer communications.

  7. Why are there delivery restrictions on some products to Arizona and California?

    Arizona and California have special agricultural restrictions on certain food and floral product delivered to their states. These gift products are clearly highlighted so that our customers will be aware which selection is prohibited.

  8. Can we receive a brochure without placing an order on your web site?

    Yes you can! Just call us at 1-800-763-2411, and one of our associates will place you on our mailing list.

  9. Why would an online shopper receive a message indicating we cannot send a product to their recipient's zip code?

    This will only occur if the recipient is in an area out of delivery range of one of our co-operating florists. When this happens, we will suggest a similar product that can be delivered by FedEx to the recipient's zip code. Our shoppers can then "click" to the selection of direct ship gift ideas.

  10. How can a customer correct an error message saying "Add Shipping Info?"

    When a customer chooses to add a new shipping address, our system requires them to fill in all required fields, so that we may deliver the order successfully.
    Required Fields Include:
    'Address Label' is a required field.
    'Last Name' is a required field.
    'First Name' is a required field.
    'Address 1' is a required field.
    'City' is a required field.
    'State/Region' is a required field.
    'Zip' is a required field.
    'Phone Number' is a required field.

 

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Blumen Haus Florist -
 
 

Roanoke Local Florist Offering Delivery of Fresh Flowers in Roanoke,Salem,Vinton,Va.Blumen Haus Florist is a real florist located in Roanoke for 60 yrs.We offer one-of-a-kind,spectacular floral arrangements and gifts for everyday occasions, weddings and special events.Prompt delivery gets fresh flowers, floral arrangements and roses to all areas of the Roanoke Metro area including Roanoke, Salem, Vinton,Bent Mountain,Daleville,Boones Mill,Hollins,Va.
 

 

When you need flowers Blumen Haus Florist is a Roanoke Florist you can trust.We have an expansive array of flowers, plants and gift items including fruit baskets to make every OCCASION one to remember. We pride ourselves in giving more than is required, just another reason Blumen Haus Florist is one of the top florists in Roanoke. Regardless if your arrangement is one of a kind or a single rose, it will get our personal attention.From BIRTHDAYFLOWERS to GET WELL FLOWERS we have the perfect way to say what you wish to express.Your ANNIVERSARY FLOWERS or your EVERYDAY FLOWERS will arrive fresh and on time.When it comes to SYMPATHY FLOWERS no one can match our designs expressing your heartfelt feelings. WEDDINGS FLOWERS are really special. Our designers are tuned in to the latest trends.

Sending flowers from Blumen Haus Florist to Roanoke,Salem,Vinton or the surrounding areas or nationwide has never been easier. We gladly except orders on line or you may choose to browse our website and then call our shop. If you not see what you want, please call and we will design it. When you want to send the very best, use Blumen Haus Florist.

Flowers you can trust from Blumen Haus Florist, your local Roanoke Florist.


Blumen Haus Florist delivery - Order Online!
We deliver to the following areas in greater Roanoke Valley.
  • Zip Codes
  • Roanoke
  • 24011
  • 24012
  • 24013
  • 24014
  • 24015
  • 24016
  • 24017
  • 24018
  • 24019
  • Hollins and Hollins College 24020
  • Bent Mountain 24059
  • Boones Mill 24065
  • Daleville 24083
  • Goodview 24095
  • Salem 24153
  • Vinton 24179
  • Hospitals
  • Carilion Clinic
  • Catawba Hospital
  • Lewis Gale Medical Center
  • Veterans Hospital
  • Funeral Homes
  • Botetourt Funeral Homes
  • Hamlar-Curtis Funeral Home
  • John M. Oakey & Son
  • Lotz Funeral Homes
  • Oakey's Funeral Service
  • Oakey's Downtown Chapel
  • Oakey's North Chapel
  • Oakey's South Chapel
  • Oakey's East Chapel
  • Oakey's Vinton Chapel
  • Rader Funeral Home
  • Serenity Funeral Service
  • Simpson Funeral Home
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